Cancellation & Refund Policy
Last updated: December 23, 2025
Important Notice
Please read this policy carefully before making any purchase. By placing an order with Balas Fashion, you acknowledge and agree to the terms outlined below.
Order Cancellation Policy
No Order Cancellations
All orders placed on our website are final and cannot be cancelled. Once you have placed an order, it will be processed and dispatched according to our shipping schedule.
We recommend that you carefully review your order details, including product specifications, size, color, and shipping address before confirming your purchase.
Refund Policy
No Refunds Policy
All sales are final. We do not provide refunds for any reason. This includes but is not limited to:
- Change of mind
- Size or color preferences
- Order placed by mistake
- Duplicate orders
- Items that do not meet personal expectations
Return and Exchange Policy
No Returns or Exchanges
We do not accept returns or exchanges for any products. All items sold are considered final sale.
We encourage customers to carefully review product descriptions, size charts, and images before making a purchase decision.
Quality Assurance
While we do not offer refunds or returns, we are committed to providing high-quality products. All items undergo quality checks before dispatch to ensure they meet our standards.
What We Guarantee
- Products are as described on our website
- Items are properly packaged for shipping
- Quality checks are performed before dispatch
- Accurate product information and sizing
Defective or Damaged Products
In the rare event that you receive a product that is significantly different from what was ordered or arrives damaged due to shipping, please contact us immediately.
Contact Requirements
- Contact us within 48 hours of delivery
- Provide order number and clear photos
- Describe the specific issue
- We will review each case individually
Note: This policy applies only to genuine manufacturing defects or shipping damage, not to personal preferences or sizing issues.
Customer Responsibility
To ensure a satisfactory shopping experience, customers are responsible for:
- Carefully reviewing product descriptions and specifications
- Checking size charts and measurements
- Verifying shipping address accuracy
- Ensuring payment information is correct
- Reading and understanding this policy before purchase
Payment Gateway Terms
All payments are processed through secure payment gateways. Once a payment is successfully processed, the transaction is considered complete and final.
Any disputes regarding payments should be raised with the payment gateway provider according to their terms and conditions.
Legal Compliance
This policy is designed to comply with applicable Indian e-commerce regulations while clearly communicating our business terms to customers.
By making a purchase, you acknowledge that you have read, understood, and agree to be bound by this Cancellation & Refund Policy.
Contact Us
If you have any questions about this policy or need assistance with a genuine product issue, please contact us:
Balas Fashion
Email: fashionbalas@gmail.com
Phone: 9529022175
10th Ln, near by Classic kitchen, Poorvarang,
Mahalaxminagar, Rajarampuri, Kolhapur,
Maharashtra 416008