Privacy Policy
Last updated: December 23, 2025
Introduction
At Balas Fashion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing address, and phone number.
Payment Information
We collect payment information including credit card details, debit card details, UPI information, and net banking details, which are processed securely through Razorpay, our PCI DSS compliant payment gateway partner. We do not store your complete payment information on our servers.
Razorpay handles all payment processing and data security according to their privacy policy and PCI DSS standards.
Website Usage Data
We automatically collect information about how you interact with our website, including pages visited, time spent on pages, and the device and browser you use.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Provide customer support
- Improve our website and services
- Send you marketing communications (with your consent)
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Essential cookies are necessary for the website to function properly, while analytics cookies help us understand how visitors use our site.
Data Protection and Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to processing of your data
- Data portability
- Withdraw consent for marketing communications
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer support.
Payment Gateway - Razorpay
We use Razorpay as our payment gateway service provider. When you make a payment, your payment information is shared with Razorpay for processing. Razorpay is PCI DSS compliant and follows strict security standards.
- Payment data is encrypted and secure
- Razorpay handles all payment processing
- We do not store your payment card details
- Razorpay's privacy policy applies to payment data
All third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Balas Fashion
Email: fashionbalas@gmail.com
Phone: 9529022175
10th Ln, near by Classic kitchen, Poorvarang,
Mahalaxminagar, Rajarampuri, Kolhapur,
Maharashtra 416008